IT support for engineering teams working across specialist environments
Winfield Engineering sends engineering teams to service printing presses, industrial refrigeration units, warehouse systems, oscillation monitoring of production lines and laser alignment work. Job planning, office administration and parts of the security setup were largely manual.
The problem
The team needed better ways to plan work, manage office administration, connect to PCs remotely and analyse specialist monitoring activity without weakening security or creating more manual work.
What changed
- Helped the business get more value from its Microsoft 365 subscriptions
- Improved secure remote access to business PCs
- Supported remote work for reporting, job management and office administration
- Helped make monitoring equipment analysis easier to access securely
- Strengthened the practical IT foundation around field-service operations
Services involved
- Microsoft 365 management and security
- Managed IT support
- Networks and connectivity
- IT strategy and technology projects
Why it mattered
The team has better routes into the systems and devices needed to manage work, produce reports and analyse remote monitoring activity securely and more easily.
Explore Microsoft 365 management or see network and connectivity support.