Guide packages before scoping
IT support packages built around protection, growth and strategic work.
Most businesses start in one of three places: keeping systems secure and supported, using technology to save time, or planning a larger technical project. These are guide packages, not checkout prices. Every proposal is scoped around users, devices, sites, risk and the level of support required.
Scoped around
- Users, devices and sites
- Current risk and support demand
- Cyber security and backup maturity
- Project work, onboarding and on-site cover
Ways to work with us
Three starting points for managed IT, improvement work and larger projects.
Protect and Grow give a useful monthly guide for support conversations. Strategy is scoped separately because audits, due diligence, cyber remediation and bespoke software projects vary too much to price responsibly without discovery.
Secure and supported
Protect
From £25 per user/month
For businesses that want to stop worrying about day-to-day IT. We keep computers secure, monitored and up to date, with a clear support route when something goes wrong.
- Endpoint protection and device monitoring
- Patch management and maintenance checks
- Microsoft 365 administration and basic security
- Backup and business continuity oversight
- Remote support with agreed escalation
Improve and automate
Grow
From £45 per user/month
For businesses that want technology to save time, reduce manual work and help staff use better systems, automation and AI more effectively.
- Everything in Protect
- Software and workflow review
- Staff training and adoption support
- Automation and AI efficiency guidance
- Quarterly improvement roadmap
Scoped strategic work
Strategy
Scoped project or retainer
For larger technical decisions, cyber security audits, technical due diligence, infrastructure redesign and bespoke software development.
- Cyber security audits and remediation plans
- Technical due diligence and risk reviews
- Network, cloud and continuity projects
- Bespoke software and workflow systems
- Technology roadmap and board-level advice
Why are these guide prices rather than fixed checkout plans?
Managed IT pricing is influenced by users, devices, sites, current system condition, support demand, cyber security maturity, backup requirements, onboarding work and the level of on-site cover required. A business with ten simple office users and a business with ten users, a server, VoIP, CCTV, remote sites and specialist software should not be priced or supported in the same way.
What happens before a proposal?
We start with a business and service-fit conversation, then carry out technical discovery or an assessment where needed. The proposal sets out scope, responsibilities, exclusions and onboarding requirements so the operating model and cost can be assessed together.
Frequently asked questions
Is Protect a fixed price package?
No. Protect starts from £25 per user per month, but the final proposal depends on users, devices, sites, current condition, onboarding work and required support coverage.
What is the difference between Protect and Grow?
Protect focuses on secure, monitored and supported IT. Grow includes improvement work such as software review, staff training, automation, AI guidance and a practical technology roadmap.
When should a business choose Strategy?
Strategy is for larger or more complex work such as cyber security audits, technical due diligence, infrastructure redesign, business continuity planning and bespoke software development.
Can local businesses in Rossendale, Blackburn, Burnley and Accrington use these packages?
Yes. The packages are designed for SMEs across Rossendale, East Lancashire, Blackburn, Burnley, Accrington, Manchester and the wider North West that want clearer IT ownership.
Not ready for a scoping call?
Start with the risk scorecard and turn uncertainty into a shortlist.
Answer eight practical questions first. You will get a risk band and a clearer view of whether you need managed support, a focused project or a deeper review.