Managed IT service

Security Awareness Training

Practical security awareness, phishing simulation and role-relevant guidance for employees.

Help employees recognise and respond to common threats

Technology support should improve operational control, not simply react to individual tickets. We begin by understanding the organisation, its users, critical systems, suppliers and risk profile.

Business outcomes

  • Reduce avoidable human risk
  • Build confidence reporting suspicious activity
  • Support wider security and compliance goals

What the service can include

  • Awareness sessions
  • Phishing simulation
  • Role-specific guidance
  • Policy and reporting support
  • Follow-up improvement activity

How delivery works

Training should be relevant, concise and repeated rather than treated as a one-off exercise. Delivery can be remote or in person depending on the team and objectives.

Designed for accountable improvement

Scope, responsibilities and priorities are agreed clearly. Recommendations are explained in plain English and reviewed as the organisation, technology and risk environment change.

Useful next step

Get a practical view of risk, support gaps and the most sensible next improvement before you commit to a supplier conversation.

  • Support responsiveness and ownership
  • Cyber and Microsoft 365 gaps
  • Backup and recovery exposure
  • Device, supplier and roadmap maturity

Why Theo Tech

Practical IT support for operational businesses.

Built for working environments

Support shaped around engineering, manufacturing and growing SME teams where downtime, suppliers and specialist systems matter.

Support plus prevention

Day-to-day helpdesk work is connected to Microsoft 365, cyber security, backup, recovery and practical improvement planning.

Clear next actions

You get plain-English priorities, defined ownership and sensible first steps before committing to bigger change.

Useful next steps

Turn IT uncertainty into a practical plan.

Use the scorecard for a quick self-check, book a short review if something already needs attention, or compare local support options by area.

Get your IT risk score

Check support, cyber security, Microsoft 365, backup and device gaps in a few minutes.

Book a 15-minute review

Talk through support issues, cyber concerns, supplier change or an upcoming project.

Find local IT support

Compare support routes for Rossendale, East Lancashire and nearby North West businesses.